Help and FAQs
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Get in touch with us for any queries :
medical@y-not.com
+1 855-843-1422
Sales Tax Exemption
If your organisation is recognised as Tax Exempt by the IRS, you can send us your Tax Exempt Letter. Once verified, you will be able to complete your order tax free.
How to upload your Tax Exempt Letter:
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Create an account with us by signing up on the website.
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Go to your account and upload the document.
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We will get in touch with you within 24hours.
Please Note: Tax-exemptions will only be applied at checkout after our team has verified your document. Please wait for us to confirm your status before placing an order to avoid unnecessary tax payments.
Payment
DEBIT/CREDIT CARD and PAYPAL
Your online transactions on y-notmedical.com are secured with the highest levels of transaction security. All credit card and payments on our website are processed through a secure and trusted payment gateway.
WIRE TRANSFERS
If you wish to pay using wire transfer, simply select the Wire Transfer option at checkout.
And email will be sent to you containing our banking details. Do not hesitate to contact us if you have any questions.
No! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal.
You do not need one.
You can use the PayPal secure payment gateway to place orders using your Credit or Debit card as well.
Shipping and Delivery
For our E-commerce orders, we ship our products only within the United States.
However, for bulk orders we are open to deliver anywhere in the world.
Placing an order
Yes.
The market for PPE products is dynamic and volatile hence inventory levels are changing on an hourly basis. Please contact us on the below given details if something is out of stock so that we may work on accommodating your order.
+1 855-843-142
medical@y-not.com
Are you looking for an item that’s not on our website? Do you want to place a bulk order?
Send us a message and one of our sales representative will get back to you within the same day.